Online Therapy for Pueblo Residents

Video therapy for Pueblo and Pueblo County, in-network with Health First Colorado through Rocky Mountain Health Plans, plus Aetna, Cigna and UnitedHealthcare/Optum.

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Telehealth therapy for Pueblo, Colorado

Rocky Mountain Thrive is an online-only practice, so we have no physical location in Pueblo. Every session is a secure video visit, which means you can meet with a therapist from your living room, a quiet corner of your workday, or any private space that suits you.

Pueblo is the largest city in Region 1 of Health First Colorado (Medicaid), and we are in-network with the regional organization that runs it, Rocky Mountain Health Plans. We also take Aetna, Cigna and UnitedHealthcare/Optum for people with commercial coverage.

At a Glance

Video, never an office

Sessions are held by secure video. You only need to be in Colorado, and we have no Pueblo location.

Region 1 Medicaid

In-network with Rocky Mountain Health Plans, the Region 1 RAE that now includes Pueblo County.

Commercial plans too

Aetna, Cigna and UnitedHealthcare/Optum are accepted after we verify your benefits.

Medicaid in Pueblo: Region 1 and Rocky Mountain Health Plans

Pueblo County belongs to Region 1, where Rocky Mountain Health Plans (RMHP) serves as the regional accountable entity, or RAE. Until July 2025 the county was in a different region run by Health Colorado, Inc.; the state's Phase III redesign moved it, according to the Colorado Department of Health Care Policy and Financing. If a letter or card still carries an older name, that change is the likely reason.

We are in-network with RMHP, so Health First Colorado members can use their coverage for telehealth therapy with us. Covered outpatient therapy is generally available at no cost to members, and we confirm your eligibility before the first session. You do not need a referral. Your RAE follows the location of your primary care provider, so if you are not sure which one you have, upload your card during intake and we will look it up. More detail lives on our Rocky Mountain Health Plans page.

Commercial insurance and self-pay for Pueblo

If your health plan comes through an employer, we may be able to bill Aetna, Cigna or UnitedHealthcare/Optum. We check your specific plan and tell you what to expect before you book, so a surprise bill is not the first thing you learn about your benefits.

Paying out of pocket, or holding a plan we do not list, is also possible. Our Fees & Insurance page explains private pay, good faith estimates and superbills for out-of-network reimbursement.

Why video sessions suit life around Pueblo

Pueblo County is more than the city itself. People log in from Pueblo West, Colorado City, Rye and the rural land between them, and some drive a long way for appointments that online care turns into a short walk to a laptop. Students at Colorado State University Pueblo can also fit sessions between classes and jobs without crossing town.

Our therapists work with adults, couples and teens ages 13 to 17. Many Pueblo clients begin with anxiety therapy, depression therapy or PTSD and trauma therapy, and you can browse the team to see who works with your age group before choosing.

Local help and what to do in a crisis

Rocky Mountain Thrive is not a crisis service. If you are in crisis or thinking about suicide, call or text 988 right away.

For care that is rooted in the community, Health Solutions is the community mental health center for Pueblo County, and the Pueblo County Department of Human Services can help with benefits applications. Therapy with us can sit alongside those supports.

Ready to Start Therapy from Pueblo?

Complete the online intake and we will verify your benefits.

Get Started

Insurance Accepted

Rocky Mountain Health Plans (RMHP) insurance therapist in Pueblo

Important Financial Information

Please review our financial policies carefully before your first appointment

Verification of Benefits Process

We require all insurance information (both primary and secondary) to be uploaded as part of your appointment request. We verify benefits before confirming scheduling to ensure we accurately understand your coverage and can match you with the best-fit therapist for your needs.

Credit Card Required on File

We do require a credit card on file for all clients (even if you have Medicaid). The requirement is in case your insurance lapses we have a means to charge for the session. No charges are otherwise allowed for Medicaid. For commercial plans, we will charge the card on file if you have a co-pay.

Cancellation Policy

Appointments canceled within 24 hours or missed without notice will incur the full session fee (we do not charge a fee for Medicaid clients). More than two late cancellations or no-shows within a six-month period may result in termination of care, as consistent attendance is essential for providing ethical and medically necessary treatment.

Frequently Asked Questions

Yes. Pueblo County is part of Region 1, served by Rocky Mountain Health Plans. Your assignment follows your primary care provider, so confirm it in the Health First Colorado app or send us your card.

No. We are fully online, and clients meet their therapist by video from a private space inside Colorado.

The July 2025 regional redesign moved Pueblo County from Health Colorado, Inc. to Rocky Mountain Health Plans. Send us your current card and we will confirm which plan is active.

Yes, if your plan qualifies. We verify benefits first and share your expected cost before your first session.

We see teens ages 13 to 17. The intake form walks a parent or guardian through what is needed, and Medicaid or commercial coverage can apply.

Possibly. If you are listed on a parent's Aetna, Cigna or UnitedHealthcare plan, upload that card and we will check what it covers.

You can connect from anywhere in Colorado. If you are outside the state at appointment time, we will need to reschedule.

Online Therapy for Pueblo Residents

Telehealth therapy for Pueblo, Colorado