Online Therapy for Durango Residents

Telehealth therapy for Durango and La Plata County, in-network with Health First Colorado through Rocky Mountain Health Plans and with major commercial plans.

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Telehealth therapy for Durango, Colorado

There is no physical location for Rocky Mountain Thrive in Durango. We are a telehealth-only practice, and each session takes place on a secure video link while you are somewhere in Colorado.

La Plata County is part of Region 1, where we are in-network with Rocky Mountain Health Plans for Health First Colorado members. We also accept Aetna, Cigna and UnitedHealthcare/Optum.

At a Glance

Four Corners reach

Video visits make distance from a major city a non-issue.

Region 1 coverage

In-network with Rocky Mountain Health Plans for La Plata County members.

Seasonal work friendly

Tell us your availability at intake, and see clear self-pay information.

Health First Colorado in La Plata County

La Plata County is in Region 1. Rocky Mountain Health Plans (RMHP) manages that region as the RAE, meaning it oversees behavioral health benefits including outpatient therapy for Health First Colorado members.

We are in-network with RMHP, so a Durango member can start with us using Medicaid alone. Outpatient therapy is generally covered at no cost to the member, and no doctor's referral is needed. We confirm eligibility first, and because RAEs follow a member's primary care provider, we may ask to see your card. Details are on our Rocky Mountain Health Plans page.

Employer plans, tourism jobs and self-pay

Durango's economy leans on tourism, hospitality and outdoor recreation, and benefits vary widely between employers. If your plan is Aetna, Cigna or UnitedHealthcare/Optum, we can verify it and estimate your cost before you book.

Seasonal or contract workers sometimes have gaps in coverage. The Fees & Insurance page explains private pay and superbills, so you can see your options at a glance.

A college town in the Four Corners

Durango is home to Fort Lewis College, and the city is far from any large metro area. Students, seasonal workers and long-time locals all face the same practical issue: specialized care can mean a long trip. Video sessions keep the options open from your own home.

People often ask about life transitions therapy, anxiety therapy and LGBTQ+ therapy. Teens ages 13 to 17 are welcome too, and you can compare therapist profiles before choosing.

What the first step looks like in Durango

Our intake form takes only a few minutes. Pick a time that works with your shift, upload your insurance or Medicaid card and wait for our reply, which arrives within 24 to 48 hours. We verify benefits before the appointment is final.

Because Durango is a tourism town, some people have a schedule that changes by the week. Tell us about it up front. We cannot promise any particular opening, but we can look for therapists whose calendars suit a varying routine. Late cancellations within 24 hours carry a fee for commercial and self-pay clients, and Medicaid clients are exempt.

Community help and 988

Call or text 988 if you are in crisis or thinking about suicide. Rocky Mountain Thrive is not a crisis service.

Axis Health System, headquartered in Durango, provides community behavioral health services in southwest Colorado, and La Plata County Human Services can help with benefits. Online therapy with us can run alongside either.

Ready to Start Therapy from Durango?

Complete the online intake and we will verify your benefits.

Get Started

Insurance Accepted

UHC Optum insurance therapist in Durango

Rocky Mountain Health Plans (RMHP) insurance therapist in Durango

Important Financial Information

Please review our financial policies carefully before your first appointment

Verification of Benefits Process

We require all insurance information (both primary and secondary) to be uploaded as part of your appointment request. We verify benefits before confirming scheduling to ensure we accurately understand your coverage and can match you with the best-fit therapist for your needs.

Credit Card Required on File

We do require a credit card on file for all clients (even if you have Medicaid). The requirement is in case your insurance lapses we have a means to charge for the session. No charges are otherwise allowed for Medicaid. For commercial plans, we will charge the card on file if you have a co-pay.

Cancellation Policy

Appointments canceled within 24 hours or missed without notice will incur the full session fee (we do not charge a fee for Medicaid clients). More than two late cancellations or no-shows within a six-month period may result in termination of care, as consistent attendance is essential for providing ethical and medically necessary treatment.

Frequently Asked Questions

La Plata County is in Region 1, which Rocky Mountain Health Plans administers. We are in-network with that plan.

We are a Colorado practice that meets clients online. There is no storefront in Durango.

Tell us when your plan changes. Medicaid must be renewed yearly, and we can review your options, including self-pay, if coverage changes.

We are not listed with a student plan on our site. Upload your card and we will check whether it matches an in-network plan.

Yes. Any location in Colorado works if the space is private and your connection is stable.

Yes. We have a dedicated page on LGBTQ+ therapy, and you can review clinician profiles to find a good fit.

After you submit the intake form, we verify benefits and confirm an appointment. We respond within 24 to 48 hours.

Online Therapy for Durango Residents

Telehealth therapy for Durango, Colorado