Online Therapy for Aurora Residents

Telehealth therapy for Aurora residents with Aetna, Cigna or UnitedHealthcare/Optum, or as a self-pay client.

Insurance Accepted

Online therapy for Aurora residents with Aetna, Cigna, or UnitedHealthcare/Optum, or self-pay. We are in network with each of these plans, and sessions happen by secure video from home anywhere in Arapahoe, Adams and Douglas Counties.

Telehealth therapy for Aurora, Colorado

We have no physical location in Aurora, since Rocky Mountain Thrive provides care only through secure video. Log in from anywhere private in Colorado, whether that is a home in Southlands, an apartment near the medical campus or a quiet room at work.

We are in-network with Aetna, Cigna and UnitedHealthcare/Optum, and private pay is also available. Medicaid is handled through a different region in Aurora, explained below.

At a Glance

Fits shift work

Plans accepted

Aetna, Cigna and UnitedHealthcare/Optum, verified before your first session.

Medicaid note

Aurora's Medicaid region is not one we are in-network with.

Commercial insurance for Aurora households

Aurora is the third-most populous city in Colorado, and its residents work for hospitals, schools, large employers and small businesses alike. Each of those employers offers a different plan. We bill Aetna, Cigna and UnitedHealthcare/Optum after verifying the plan and its telehealth benefits.

Without insurance, or with a plan outside our network, you can find the private-pay and superbill details on the Fees & Insurance page.

Medicaid in Aurora: a different region

Aurora crosses three counties (Arapahoe, Adams and Douglas), and all three are in Region 4 of Health First Colorado. The state lists Colorado Access and DHMP Elevate Medicaid Choice as the regional organizations there. We are not in-network with them.

Our Medicaid contracts are with Rocky Mountain Health Plans for Region 1 and Northeast Health Partners for Region 2. Health First Colorado Enrollment, at 1-888-367-6557, can explain your Aurora options and help you pick a provider.

Long days, big distances

Aurora is large, and getting across it can take a while, particularly in rush hour. Anyone on a hospital rotation or an airport shift knows how hard it is to protect an hour for yourself. A session by video happens wherever you already are.

Anxiety therapy, depression therapy and divorce and separation therapy are common topics. Teens ages 13 to 17 can also be seen, and you can review our team before choosing a therapist.

Starting therapy from Aurora

Fill out the intake form and upload your card. Our team verifies benefits and replies within a day or two with next steps. Please complete the intake documents two days before the first session so the hour is spent on you, not paperwork.

With a schedule built around rotating shifts, tell us which days and hours are realistic. We cannot promise a particular opening, but we will look for therapists whose availability overlaps with yours. A private room and a charged device are all you need on session day. If others in your home keep different hours, choose a closed room and use earbuds for privacy.

Aurora supports and 988

If you are in crisis or thinking about suicide, call or text 988. Rocky Mountain Thrive cannot provide emergency care.

Aurora Mental Health and Recovery serves Arapahoe County, Community Reach Center serves Adams County and county human services offices can help with benefits. These local programs are a good complement to online therapy.

Ready to Start Therapy from Aurora?

Complete the online intake and we will verify your benefits.

Get Started

Important Financial Information

Please review our financial policies carefully before your first appointment

Verification of Benefits Process

We require all insurance information (both primary and secondary) to be uploaded as part of your appointment request. We verify benefits before confirming scheduling to ensure we accurately understand your coverage and can match you with the best-fit therapist for your needs.

Credit Card Required on File

We do require a credit card on file for all clients. The requirement is in case your insurance lapses we have a means to charge for the session. For commercial plans, we will charge the card on file if you have a co-pay.

Cancellation Policy

Appointments canceled within 24 hours or missed without notice will incur the full session fee. More than two late cancellations or no-shows within a six-month period may result in termination of care, as consistent attendance is essential for providing ethical and medically necessary treatment.

Frequently Asked Questions

Yes. Aurora's three counties are all in Region 4, with Colorado Access and DHMP Elevate Medicaid Choice. We are not in-network with either.

Not through the Region 4 organizations that serve Aurora. A commercial plan we are in-network with, or private pay, are the options we can offer.

Not for us. We accept the same commercial plans for all of Aurora.

No. Everything takes place on video.

Upload the card and we will see whether it runs on Aetna, Cigna or UnitedHealthcare/Optum.

Yes, ages 13 to 17, using a parent or guardian's commercial plan or private pay.

Yes. Coverage differs by plan, and we check yours before booking.

Online Therapy for Aurora Residents

Insurance Accepted

Telehealth therapy for Aurora, Colorado

At a Glance

Fits shift work

Plans accepted

Medicaid note

Commercial insurance for Aurora households

Medicaid in Aurora: a different region

Long days, big distances

Starting therapy from Aurora

Aurora supports and 988

Ready to Start Therapy from Aurora?

Important Financial Information

Verification of Benefits Process

Credit Card Required on File

Cancellation Policy

Frequently Asked Questions

Is Aurora in the same Medicaid region as Denver?

Can I use Medicaid with you from Aurora?

I live in the Douglas County part of Aurora. Does that change anything?

Is there a clinic on Colfax or near the hospital campus?

What if my employer plan is through a self-funded program?

Do you see teens?

Can a couple start therapy together from Aurora?

Insurance Accepted

Telehealth therapy for Aurora, Colorado

At a Glance

Fits shift work

Plans accepted

Medicaid note

Commercial insurance for Aurora households

Medicaid in Aurora: a different region

Long days, big distances

Starting therapy from Aurora

Aurora supports and 988

Ready to Start Therapy from Aurora?

Important Financial Information

Verification of Benefits Process

Credit Card Required on File

Cancellation Policy