Online Therapy for Colorado Springs Residents

Video therapy for Colorado Springs residents with Aetna, Cigna or UnitedHealthcare/Optum, or private pay. No office visit needed.

Meet Our Therapists Get Started

Insurance Accepted

Online therapy for Colorado Springs residents with Aetna, Cigna, or UnitedHealthcare/Optum, or self-pay. We are in network with each of these plans, and sessions happen by secure video from home anywhere in El Paso County.

UHC Optum insurance therapist in Colorado Springs

Telehealth therapy for Colorado Springs, Colorado

Rocky Mountain Thrive has no physical location in Colorado Springs. All of our work is done over secure video, so you can meet your therapist from home in Briargate, Old Colorado City or anywhere else in El Paso County, so long as you are in Colorado.

We are in-network with Aetna, Cigna and UnitedHealthcare/Optum, and you can also pay privately. Medicaid in El Paso County runs through a different region than the two we contract with.

At a Glance

Cross-town drive: skipped

Sessions are held by video, wherever you are in Colorado.

Commercial plans

Aetna, Cigna and UnitedHealthcare/Optum after verification.

Medicaid note

El Paso County is in Region 3, not a region we are in-network with.

Commercial plans for Colorado Springs clients

Colorado Springs has a mix of employers, from hospitals and schools to small businesses, which means health plans vary a great deal. We accept Aetna, Cigna and UnitedHealthcare/Optum, and we verify your specific plan and telehealth benefits before the first appointment.

For private pay or out-of-network benefits, the Fees & Insurance page walks through estimates and superbills.

Medicaid in El Paso County

El Paso County is in Region 3 of Health First Colorado, whose regional organization is Colorado Community Health Alliance (CCHA), according to the state. We are not in-network with CCHA.

Our Medicaid contracts are limited to Rocky Mountain Health Plans in Region 1 and Northeast Health Partners in Region 2. If you rely on Medicaid, Health First Colorado Enrollment (1-888-367-6557) can help you find a provider in El Paso County.

A very spread-out city

Colorado Springs is the largest city in the state by area, and a drive from one side to the other is a real commitment. Military families, shift workers and students all deal with schedules that shift on short notice, and a video link adapts more easily than a standing in-person slot.

PTSD and trauma therapy, grief and loss therapy and couples therapy are among the pages people visit. We see teens ages 13 to 17 as well, and you can meet the clinicians to find the right fit.

Your first steps from Colorado Springs

Begin with the online intake form. List your availability, attach your insurance card and wait for our reply, which arrives within 24 to 48 hours. We confirm benefits before booking, and intake documents are due two days before the session.

If a move or a change of station is possible in your future, mention it. Therapy can continue across Colorado as long as you are in the state during each session, though a move out of state would require a pause. Late cancellations inside 24 hours carry a fee for non-Medicaid clients. On a day with heavy traffic on I-25 or Powers Boulevard, you will be glad your appointment is already waiting on your own screen.

El Paso County resources and 988

If you are in crisis or thinking about suicide, call or text 988. We are not an emergency service.

Diversus Health is a major community behavioral health provider in Colorado Springs, and the El Paso County Department of Human Services can help with benefits. Online therapy with us works alongside those community resources.

Ready to Start Therapy from Colorado Springs?

Complete the online intake and we will verify your benefits.

Get Started

Important Financial Information

Please review our financial policies carefully before your first appointment

Verification of Benefits Process

We require all insurance information (both primary and secondary) to be uploaded as part of your appointment request. We verify benefits before confirming scheduling to ensure we accurately understand your coverage and can match you with the best-fit therapist for your needs.

Credit Card Required on File

We do require a credit card on file for all clients. The requirement is in case your insurance lapses we have a means to charge for the session. For commercial plans, we will charge the card on file if you have a co-pay.

Cancellation Policy

Appointments canceled within 24 hours or missed without notice will incur the full session fee. More than two late cancellations or no-shows within a six-month period may result in termination of care, as consistent attendance is essential for providing ethical and medically necessary treatment.

Frequently Asked Questions

Not through Region 3. Our Medicaid contracts are for Regions 1 and 2. El Paso County's regional organization is Colorado Community Health Alliance.

Aetna, Cigna and UnitedHealthcare/Optum. We confirm your exact plan at verification.

No. All sessions are online.

Send your insurance card at intake. We can only bill plans we are in-network with, and we will tell you what applies.

Only if the space is private and you are in Colorado. Many clients find it easier from home.

We provide a Good Faith Estimate before you start. The Fees & Insurance page has details.

Yes, with a parent's eligible plan or private pay. Student plans are checked case by case.

Online Therapy for Colorado Springs Residents

Insurance Accepted

Telehealth therapy for Colorado Springs, Colorado

At a Glance

Cross-town drive: skipped

Commercial plans

Medicaid note

Commercial plans for Colorado Springs clients

Medicaid in El Paso County

A very spread-out city

Your first steps from Colorado Springs

El Paso County resources and 988

Ready to Start Therapy from Colorado Springs?

Important Financial Information

Verification of Benefits Process

Credit Card Required on File

Cancellation Policy

Frequently Asked Questions

Do you take Health First Colorado in El Paso County?

Which commercial plans work?

Is there a Colorado Springs clinic?

I am active-duty or a military family member. Can I book?

Can I attend a session while on base?

What does self-pay look like?

Can a college student in Colorado Springs be seen?

Insurance Accepted

Telehealth therapy for Colorado Springs, Colorado

At a Glance

Cross-town drive: skipped

Commercial plans

Medicaid note

Commercial plans for Colorado Springs clients

Medicaid in El Paso County

A very spread-out city

Your first steps from Colorado Springs

El Paso County resources and 988

Ready to Start Therapy from Colorado Springs?

Important Financial Information

Verification of Benefits Process

Credit Card Required on File

Cancellation Policy